What our customers say
At UK Online we pride ourselves on customer satisfaction. With 8 out of 10 of our customers recommending us, don’t believe all that we tell you – you can read below some of the customer quotes, and issues that we’ve solved for their business.
Name: Eurofresh
Industry: Fresh fruit & vegetable wholesaler
Location: East London, UK
"Broadband has and will make a big difference to the running of Eurofresh. It will enable us to save valuable trading time and money in a climate of tight turnover, where every penny counts."
Muhammad Zaman,
Owner, Eurofresh
Owner, Eurofresh
Challenge
East London fresh fruit and vegetable wholesaler looking to enhance communication and cost efficiency for its business, develop customer and supplier relationships as well as streamline business administration.
East London fresh fruit and vegetable wholesaler looking to enhance communication and cost efficiency for its business, develop customer and supplier relationships as well as streamline business administration.
Solution
UK Online Professional Broadband
UK Online Professional Broadband
Free 24x7 UK-based tech support
Email addresses
Low contention ratio
McAfee Internet Security
Benefits
Eurofresh can communicate more effectively with international suppliers and provide customer information on email to speed up transaction time on the ground
Eurofresh can communicate more effectively with international suppliers and provide customer information on email to speed up transaction time on the ground
Name: Kan'to Instruments
Industry: Fuel & chemical monitoring
Location: Stockton-on-Tees , UK
"Business-class broadband is paramount to our business as it transmits vital data at remote customer sites from Aberdeen to Falmouth. "
Dr Dimitri Papaioannou
Owner, Kan'to Instruments
Owner, Kan'to Instruments
Challenge
Fuel & chemical monitoring company based in Stockton-on-Tees needed broadband to remotely check storage tanks at customer sites ranging in size from a small football pitch to several acres.
Fuel & chemical monitoring company based in Stockton-on-Tees needed broadband to remotely check storage tanks at customer sites ranging in size from a small football pitch to several acres.
Solution
UK Online Professional Broadband all-in-one package including: wireless router; ‘Kanto’ business email addresses; 24x7 UK-based tech support, free McAfee Internet Security; up to 8Mb download speeds; 20:1 contention ratio.
UK Online Professional Broadband all-in-one package including: wireless router; ‘Kanto’ business email addresses; 24x7 UK-based tech support, free McAfee Internet Security; up to 8Mb download speeds; 20:1 contention ratio.
Benefits
Faster, reliable access to critical customer data at any time of day or night. Increased productivity for staff when working remotely.
Faster, reliable access to critical customer data at any time of day or night. Increased productivity for staff when working remotely.
Name: Starmaker
Industry: Retail
Location: Essex
"The total package from UK Online is proving to be very successful for us as we have all the components that we need: business-grade broadband, great customer support and at a competitive price."
Catherine Rouse
Owner, Starmaker Fancy Dress
Owner, Starmaker Fancy Dress
Challenge
Epping-based fancy dress business aims to expand & develop its customer base via an online presence in face of competition from other local shops & aggressively-priced, high-turnover seasonal accessories from the local superstore
Epping-based fancy dress business aims to expand & develop its customer base via an online presence in face of competition from other local shops & aggressively-priced, high-turnover seasonal accessories from the local superstore
Solution
UK Online Premier Broadband all-in-one package including: website hosting; 24x7 UK-based tech support, McAfee Internet Security; up to 16Mb download speeds; 20:1 contention ratio - all for £24.99 per month
UK Online Premier Broadband all-in-one package including: website hosting; 24x7 UK-based tech support, McAfee Internet Security; up to 16Mb download speeds; 20:1 contention ratio - all for £24.99 per month
Benefits
Online business expands market beyond local customers & business-grade
broadband and tech support Owner can concentrate on her business rather than worry about technical details due to all-in-one, value for money package
Online business expands market beyond local customers & business-grade
broadband and tech support Owner can concentrate on her business rather than worry about technical details due to all-in-one, value for money package
Name: Inex
Industry: Furniture
Location: UK
"Key to the success of the company is the secure & prompt flow of information on Inex’s high-quality furniture products - between European suppliers & its UK-based customers "
Jean-Marc Paule
Managing Director & Founder, Inex
Managing Director & Founder, Inex
Challenge
Key to the success of the company is the secure & prompt flow of information on Inex’s high-quality furniture products - between European suppliers & its UK-based customers.
Key to the success of the company is the secure & prompt flow of information on Inex’s high-quality furniture products - between European suppliers & its UK-based customers.
Solution
UK Online Professional Quality Broadband all-in-one package including: business email; free 24x7 UK-based customer support; 20:1 contention ratio; McAfee Internet Security; unlimited usage; up to 16Mb download speeds.
UK Online Professional Quality Broadband all-in-one package including: business email; free 24x7 UK-based customer support; 20:1 contention ratio; McAfee Internet Security; unlimited usage; up to 16Mb download speeds.
Benefits
Business email provides efficient & prompt communication with suppliers & customers between the UK & several European countries
Business email provides efficient & prompt communication with suppliers & customers between the UK & several European countries
Name: Blitzworld
Industry: Automotive
Location: Stoke on Trent
"Over 60% of our business is done via email and the website. By moving to broadband, it now takes us a quarter of the time to manage and respond to the 20 to 30 email and web orders and enquiries we receive daily - leaving me to focus on sales and developing the business."
Steve Malpass
Owner, Blitzworld
Owner, Blitzworld
Challenge
Blitzworld is the biggest supplier of ‘on and off road kit cars’ in the UK. It needed broadband to speed up communication to support email, ecommerce enquiries & orders as well as mobile working
Blitzworld is the biggest supplier of ‘on and off road kit cars’ in the UK. It needed broadband to speed up communication to support email, ecommerce enquiries & orders as well as mobile working
Solution
UK Online Professional Quality Broadband all-in-one package including: 24x7 UK-based tech support, McAfee Internet Security; unlimited usage; up to 16Mb download speeds; 20:1 contention ratio
UK Online Professional Quality Broadband all-in-one package including: 24x7 UK-based tech support, McAfee Internet Security; unlimited usage; up to 16Mb download speeds; 20:1 contention ratio
Benefits
75% increase in productivity through faster, effective management of ecommerce
Broadband supports mobile working & ensures access to enquiries & orders at all times
75% increase in productivity through faster, effective management of ecommerce
Broadband supports mobile working & ensures access to enquiries & orders at all times
Name:Clarkes Caterers
Industry:Catering
Location:Walthamstow, East London
"If we did not have first class broadband, my team would not be able to manage the 500+ emails and website enquiries received each week."
Mark Clarke
Owner, Clarkes Caterers
Owner, Clarkes Caterers
Challenge
High-quality caterer to corporate & private clients - based in Walthamstow, East London - strives to expand its corporate customer base, set best practice & extend its lead over competitors
High-quality caterer to corporate & private clients - based in Walthamstow, East London - strives to expand its corporate customer base, set best practice & extend its lead over competitors
Solution
UK Online Premier Broadband all-in-one package including: wireless router; "Clarkes Caterers" business email addresses; 24x7 UK-based tech support, McAfee Internet Security; up to 16Mb download speeds; 20:1 contention ratio
UK Online Premier Broadband all-in-one package including: wireless router; "Clarkes Caterers" business email addresses; 24x7 UK-based tech support, McAfee Internet Security; up to 16Mb download speeds; 20:1 contention ratio
Benefits
Faster communication with corporate & private clients. Broadband underpins online ordering for 1 hour response service. 50% increase in employee productivity through faster, more effective communication
Faster communication with corporate & private clients. Broadband underpins online ordering for 1 hour response service. 50% increase in employee productivity through faster, more effective communication